At Thirumala Collections, we are committed to delivering your favorite clothes, sarees, and T-shirts with care and efficiency. We understand how important it is for you to receive your order on time and in perfect condition, and our shipping policy outlines how we make that possible.
1. Shipping Areas
We currently deliver across Telangana and throughout India. Whether you’re ordering for yourself or sending a gift to a loved one, we ensure that your package reaches you safely and on time.
2. Processing Time
- All orders are processed within 1–2 business days after confirmation of payment.
- During festive seasons or special sales, processing may take up to 3 business days.
- You will receive an order confirmation and tracking details once your order is shipped.
3. Shipping Methods & Charges
We partner with trusted courier services to ensure fast and reliable delivery:
- Standard Shipping: Delivered within 5–7 business days.
- Express Shipping: Delivered within 2–4 business days (additional charges apply).
Shipping charges depend on the delivery location and the weight of the items in your order. Exact shipping costs will be calculated at checkout.
4. Packaging
We pack your orders with care using eco-friendly materials wherever possible. Our packaging is designed to protect your products during transit while being mindful of the environment.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via SMS or email. You can track your order through the courier’s website or by contacting our customer care team.
6. International Shipping
Currently, we only offer shipping within India. We are working to expand and bring our products to customers globally in the near future.
7. Lost or Damaged Packages
While we take every precaution to ensure safe delivery, occasionally shipments may be delayed or damaged. If you experience any issues:
- Please contact us at 9553537143 within 7 days of delivery.
- Share photos and order details so we can assist you promptly.
We will work with you and the courier service to resolve the issue and ensure your satisfaction.
8. Returns & Exchanges
For details on returns or exchanges, please refer to our Return & Refund Policy page.
9. Contact Us
If you have any questions or need assistance regarding your shipment, feel free to reach out:
📞 Phone: 9553537143
📍 Address: H.No:16-8-666, Abbanikunta, Near 100 feet road, Labour colony, Warangal – 506013, Telangana, India
📧 Email: thirumalacollections@gmail.com
We thank you for choosing Thirumala Collections and look forward to serving you with high-quality fashion that blends tradition and style!